TERMS OF USE

Energy Hills HealthCare Pvt. Ltd.

Registered Office : 3/502A, Mettupalayam Road, Annur, Tamil Nadu – 641653, India

CIN: U85110TZ2021PTC037310

GSTIN: 33AAGCE7034B1Z5

Email: ehoffice777@gmail.com

Phone: +91 96550 10196

Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM (IST)

Throughout these Terms, “Customer”, “User”, “You”, and “Your” refer to anyone accessing or using this website.

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• The information provided by you is accurate and complete.

• You will comply with all applicable local, national, and international laws while using our website.

Energy Hills offers products in the fields of:

• Ayurveda

• Nutraceuticals

• Cosmeceuticals

• Health & Wellness Supplements

Product descriptions, pricing, ingredients, packaging, and availability are subject to change without prior notice.

Energy Hills reserves the right to discontinue or modify any product at its sole discretion.

• The information available on this website is provided for general informational and educational purposes only.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Customers should consult a qualified healthcare professional before using any product, particularly if they are pregnant, breastfeeding, taking medication, or have an existing medical condition.

• Individual results may vary.

Placing an order does not guarantee its acceptance.

Energy Hills reserves the right to:

• Accept or reject any order.

• Cancel orders due to pricing or technical errors.

• Refuse orders suspected of fraudulent or unauthorized activity.

• Cancel orders where products cannot legally be supplied.

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Returns & Refunds Policy.

• Product prices are displayed in the applicable currency selected during checkout.

• Applicable taxes and shipping charges will be calculated where required.

• Payments are securely processed through authorized third-party payment gateways. Energy Hills does not store your payment card information.

• Prices are subject to change without prior notice.

Energy Hills accepts orders from India and selected international destinations.

International orders are subject to:

• Product availability.

• Import regulations of the destination country.

• Customs clearance procedures.

• Local laws governing healthcare and wellness products.

Certain products may not be available in all countries. Energy Hills reserves the right to cancel any international order that cannot be legally or practically fulfilled.

• International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, or other government-imposed charges.

• These charges are determined by the destination country’s customs authorities and are the sole responsibility of the customer unless otherwise stated during checkout.

• Energy Hills has no control over customs assessments and cannot estimate these charges.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be delayed due to:

• Weather conditions

• Customs inspections

• Public holidays

• Transportation disruptions

• Government regulations

• Force majeure events

Energy Hills shall not be responsible for delays caused by third-party logistics providers or customs authorities.

You agree not to:

• Use the website for unlawful purposes.

• Provide false or misleading information.

• Attempt unauthorized access to our systems.

• Upload malicious software or harmful code.

• Copy, reproduce, distribute, or exploit website content without written permission.

• Misuse or interfere with the operation or security of the website.

All content available on this website, including but not limited to:

• Logos

• Trademarks

• Product names

• Images

• Videos

• Graphics

• Website design

• Text

• Icons

• Product packaging

• Marketing materials

is the property of Energy Hills HealthCare Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, modification, or distribution is strictly prohibited.

Our website may contain links to third-party websites or services for your convenience.

Energy Hills is not responsible for the content, privacy practices, products, or services offered by third-party websites.

Your use of such websites is governed by their respective terms and policies.

To the fullest extent permitted by applicable law, Energy Hills HealthCare Pvt. Ltd. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

·       Use or inability to use the website.

·       Purchase or use of products.

·       Website interruptions.

·       Delivery delays.

·       Incorrect product usage.

·       Customs delays or import restrictions.

·       Third-party services.

You agree to indemnify and hold harmless Energy Hills HealthCare Pvt. Ltd., its directors, employees, affiliates, and service providers against any claims, liabilities, losses, damages, or expenses arising from:

• Your breach of these Terms.

• Misuse of the website.

• Violation of applicable laws.

• Infringement of third-party rights.

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, processing, and storage of your information in accordance with our Privacy Policy.

Energy Hills operates in accordance with applicable Indian laws, including:

• Digital Personal Data Protection Act, 2023

• Information Technology Act, 2000

• Consumer Protection (E-Commerce) Rules, 2020

• Applicable GST regulations

International customers are responsible for ensuring compliance with the import regulations of their respective countries.