Privacy Policy

Energy Hills HealthCare Pvt. Ltd.

Registered Office

3/502A, Mettupalayam Road,
Annur, Tamil Nadu – 641653, India
CIN: U85110TZ2021PTC037310
GSTIN: 33AAGCE7034B1Z5
Email: ehoffice777@gmail.com
Phone: +91 96550 10196
Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM (IST)

We may collect the following information when you use our website or place an order.

Personal Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Country and Region

• Date of Birth (where voluntarily provided)

​

Order Information

• Order Details

• Purchase History

• Transaction Information

• Shipping Details

​

Payment Information
Payments are securely processed through authorized third-party payment gateways.
Energy Hills does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.

Technical Information
When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies and Similar Technologies

• Time Zone

• Referral Information

We use your information to:

• Process and deliver your orders.

• Verify payments.

• Provide customer support.

• Respond to enquiries.

• Send order confirmations and shipping updates.

• Improve our products and website.

• Personalize your shopping experience.

• Conduct website analytics.

• Prevent fraud and unauthorized transactions.

• Comply with legal and regulatory obligations.

• Send promotional communications where you have provided your consent.

Energy Hills accepts orders from customers in India and selected international destinations.
If you place an order from outside India, your personal information may be processed or transferred to

trusted service providers for:

• Order processing

• Payment verification

• Shipping and customs documentation

• Customer support

• Regulatory compliance

We take reasonable measures to protect your personal information during such transfers.

Our website uses cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Maintain shopping cart sessions.

• Analyze website traffic.

• Enhance user experience.

• Measure marketing performance.

• Improve website security.

You may disable cookies through your browser settings; however, some website features may not function correctly.
Please refer to our Cookie Policy for more information.

With your consent, we may send:

• Product updates

• Wellness tips

• Promotional offers

• Educational content

• Newsletters

• Special announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

Energy Hills does not sell, rent, or trade your personal information.
Your information may be shared only where necessary with:

• Payment Gateway Providers

• Courier and Logistics Partners

• International Shipping Partners

• Customs Authorities (for international shipments)

• Cloud Hosting Providers

• Technology Service Providers

• Analytics Providers

• Government Authorities where required by law

All service providers are expected to maintain appropriate security and confidentiality measures.

For international orders or where our service providers operate outside your country, your personal information may be transferred across international borders.

By placing an international order, you consent to such transfers for the purpose of fulfilling your order and providing our services.

Energy Hills implements reasonable technical, administrative, and organizational measures to protect your information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Maintain business and financial records.

• Comply with applicable legal obligations.

• Resolve disputes.

• Enforce our policies.

Information that is no longer required may be securely deleted or anonymized.

Subject to applicable laws, you may request to:

• Access your personal information.

• Correct inaccurate information.

• Update your account details.

• Withdraw your consent where applicable.

• Request deletion of your personal information.

• Opt out of marketing communications.

To exercise any of these rights, please contact us using the details provided below.

Our website and products are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

Our website may contain links to external websites operated by third parties.
Energy Hills is not responsible for the privacy practices, content, or security of such websites.
We encourage you to review the privacy policies of any third-party websites you visit.

This Privacy Policy is intended to comply with applicable laws including:

• Digital Personal Data Protection Act, 2023

• Information Technology Act, 2000

• Consumer Protection (E-Commerce) Rules, 2020

If you access our website from outside India, you are responsible for complying with the privacy laws applicable in your jurisdiction.

Energy Hills may update this Privacy Policy from time to time.
Any changes will be published on this page with the revised “Last Updated” date.
Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us.

Energy Hills HealthCare Pvt. Ltd.
Email: ehoffice777@gmail.com
Phone: +91 96550 10196
Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM (IST)

We aim to respond to all genuine privacy-related enquiries within 48 business hours.